Terms and Conditions

Welcome to our online platform specializing in handmade cosmetics. These Terms and Conditions ("Terms") govern your access to and use of our site and services (collectively, "the Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Service.

1. Use of the Service

Our Service provides an online platform for browsing and purchasing handmade cosmetic products. You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not use our Service for any illegal or unauthorized purpose.

2. Products

We offer carefully crafted handmade cosmetic products. We make every effort to ensure that product descriptions, ingredients, and visual representations (including photographs, often in large format) are accurate and reflect the items as closely as possible. However, variations may occur due to the handmade nature of the products and differences in display settings on your device. We cannot guarantee that the colors or appearance will be exactly as shown. All products are subject to availability.

3. Orders and Payment

When you place an order through our Service, you are making an offer to purchase the product(s) selected. All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order at our sole discretion. We accept payment through methods indicated on our site. Payment must be verified and completed before your order is processed and shipped.

4. Shipping and Delivery

We will arrange for shipping of products to the address provided by you during the order process. We operate from city centre Seoul, South Korea. Shipping times are estimates and can vary depending on the destination and other factors beyond our control. We are not responsible for delays caused by carriers or customs.

5. Returns and Refunds

Due to the nature of handmade cosmetic products, specific conditions apply to returns and refunds. Please refer to our dedicated Return Policy page on our site for detailed information regarding eligibility, procedure, and conditions for returning products and receiving refunds.

6. Intellectual Property

All content on our online platform, including but not limited to text, graphics, logos, images (including large product images), product formulations, digital downloads, data compilations, and software, is our property or the property of our content suppliers and protected by international copyright and intellectual property laws. The compilation of all content on this site is our exclusive property. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

7. Disclaimer of Warranties

The Service and all products delivered to you through the Service are provided "as is" and "as available" for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. We do not warrant that the Service will be uninterrupted, timely, secure, or error-free.

8. Limitation of Liability

To the maximum extent permitted by applicable law, we shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product.

9. Indemnification

You agree to indemnify, defend, and hold harmless our company and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

10. Severability

In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms, such determination shall not affect the validity and enforceability of any other remaining provisions.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of South Korea, without regard to its conflict of law principles. Any disputes arising from or relating to these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts located in Seoul, South Korea.

12. Changes to Terms

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms constitutes acceptance of those changes.

13. Contact Information

Questions about the Terms and Conditions should be sent to us via the contact methods provided on our online platform. For formal legal notices or correspondence, please refer to our operating location in city centre Seoul, South Korea.